Service

Welcome to our service department. In this age of instant communications we expect instant solutions. No we are not offering instant solutions only instant access to a trained engineers who can assist you by stepping through your problem and finding out if your problem requires one of our engineers to visit you to rectify your systems problems this can equate to significant savings to you the client as the majority of problems can be rectified without equipment replacement.

Our main focus is on support and after sales support. The largest source of difficulty with an installation is in the poor implementation of the product rather than the product itself. With that in mind please avail yourself of our system engineering services which can and do often save our clients the embarrassment and cost of an ill-fitting solution to their communications requirement or the need to purchase larger quantity of product than needed for the required coverage area or project.

Our service department also has a design and engineering section to assist our clients in extracting the best performance and value from their existing systems. Listed below is the current range of services available to our clients through our sales and service departments.

Our range of services include, but are not restricted to, the following:

	Installation and Commissioning.
	Rental / Leasing.
	WLAN, W_MAN, W_WAN, Diagnostics and Repair.
	Preventative maintenance of existing systems.
	Service contracts on existing systems.
	Loan equipment for contract customers during systems failure.
	System design and Engineering.
	Consultative services.
	Site Inspections and surveys.
	Link Path analysis.
	Lightning Protection Systems design.
	Solar powered sites and systems for all supported equipments.
	Interference Strategies and their implementation.
	WLAN coverage area prediction and engineering.
	WLAN security implementation.
	Public access solutions.
	Redundant and standby links.
	Training of Clients IT Staff on installed equipment.
	Mines and heavy industry a specialty.

Many IT professionals do not see the need for the engineering services we offer and in many cases they are correct, but if the project is important or vital to your company and performance targets must be met it is always good policy to call on the professionals to get it right first time. We guarantee a level of performance with each system design and can provide the system you require with less equipment or at a lower cost than our competitors in the majority of applications.

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